Business model
We automate assignment, invoicing, SLA timers, and support handoffs so operators keep judgment and drop the spreadsheet nights.
- Dispatch rules with override
- Finance flows
- SLA clocks and escalations
Services
Process automation
Remove manual dispatch, finance, and support work from the critical path.
Overview
We automate the operational glue: assignment rules, invoicing, SLA timers, notifications, and back-office handoffs. Your team keeps judgment where it matters and lets the system handle the repetitive load.
Commercial design
Business model & revenue model
Revenue model
Automation is scoped as a project plus a small retainer to keep rules current as your ops change.
- Discovery + build project
- Rule-maintenance retainer
- Optional per-workflow license
Monetisation
Subscription vs commission revenue model
Most operators run both. Rent the stack on subscription, then take commission on GMV — or pick one and switch later.
| Model | How it works | Who pays | When you earn | Best for | AEIZ default |
|---|---|---|---|---|---|
| Subscription | A monthly or annual fee to run the planned route platform — apps, admin, and hosting included. | Operator, fleet, clinic, or brand | Upfront + recurring, predictable | Owned delivery fleets | App rental / license |
| Commission | Take a percentage of each completed planned route transaction after the job closes. | End customers via GMV | Per trip, order, or booking | Marketplace last-mile with routing | Marketplace take-rate |
Product spine
Must-have features
Dispatch rules
Auto-assign with override.
- Signal
- Score
- Assign
- Override
Finance
Invoices and payouts.
- Event
- Calc
- Approve
- Pay
Support
Macros and routing.
- Ticket
- Classify
- Macro
- Human
SLAs
Timers that escalate.
- Start
- Watch
- Warn
- Escalate
Product preview
Dummy app screens
Representative UI for this vertical — not a live build. Your brand, copy, and flows replace these before launch.
Rules
Assign · 90s avg
Finance
Payouts · Same-day
SLA
Clocks · 2 escalating
What ships with it
Dispatch rules
Auto-assign by ETA, skill, zone, vehicle type, or contract priority.
Finance flows
Invoices, payouts, commissions, and reconciliation without spreadsheet nights.
Support macros
Ticket routing and in-app resolution for the issues that repeat daily.
SLA clocks
Timers and escalations for roadside, healthcare, and delivery promises.
Integrations
Connect CRM, ERP, insurance portals, and messaging without custom chaos.
Human override
Operators can always take control when the edge case is real.
Intelligence
Why use our AI-assisted process automation
Rules handle the 80%. AI catches the messy 20% — and always leaves a human override.
Exception classification
Route the weird tickets to the right queue.
Assignment assist
Suggest when rules alone would pick a bad fit.
Invoice anomalies
Catch commission math that looks off.
SLA forecasting
Escalate before the clock actually dies.
Build surface
Technology stack
Mobile, backend, data, and cloud we actually ship with — Flutter, native, Node, and the rest of a production platform.
- Flutter
- React Native
- Android
- iOS
- Node.js
- Next.js
- MongoDB
- PostgreSQL
- AWS
- Firebase
- Stripe
- Google Maps
- Flutter
- React Native
- Android
- iOS
- Node.js
- Next.js
- MongoDB
- PostgreSQL
- AWS
- Firebase
- Stripe
- Google Maps
License or rent
Rent the app. Customise what your market needs.
Add automation onto a rented AEIZ platform instead of hiring a night shift to click assign.
Rule packs
Vertical defaults you can edit.
Overrides
Operators always win.
Integrations
CRM, ERP, messaging.
Audit
Who changed what, when.
Checkout rails
Payment gateway integrations we support
Simplify global payments with integrations supporting cards, wallets, and recurring billing so your platform can scale.
Global Popular Payment Gateways
- PA
PayPal
Checkout + payouts
- ST
Stripe
Cards & wallets
- BR
Braintree
Vaulted cards
- AU
Authorize.Net
Card present
- SQ
Square
In-person + app
- AD
Adyen
Global acquiring
- WO
Worldpay
Enterprise rails
- 2C
2Checkout
Digital goods
Case studies
Roadside · Harbor Assist
Dispatch automation for towing
Average assignment time dropped from 11 minutes to under 90 seconds.
Pharmacy · Nimbus Rx
Pharmacy refill automation
Automated refill reminders and courier slots cut call-center volume 46%.
Social proof
Our customer reviews
“AEIZ did not hand us a prototype. They handed us a dispatch floor that our operators actually trusted on night one.”
Priya Raman
COO, Northline Mobility
“We licensed a clone, then spent the next quarter localizing payments and SLAs. It felt like our product, not a template.”
Omar Haddad
Founder, KiteRide
“The maintenance retainer is the reason we still sleep. OS updates, payouts, and peak traffic are someone else's problem — on purpose.”
Elena Voss
VP Operations, TableRun
“Rental plus customisation let us launch two cities before we hired a full engineering team. The admin still feels like ours.”
Sofia Mendes
GM, Fold & Co
“No-shows dropped after deposits and reminders. The booking product was ready; we just configured specialties and rooms.”
Dr. Arun Mehta
Medical Director, HelioMed
“Payment gateways for our region were not an afterthought. Wallets, cash, and cards all settled into the same payouts desk.”
Layla Nasser
CFO, GulfRide
How we develop it
01
Discovery
We map your market, users, and operations. Workshops define the MVP, integrations, compliance needs, and a delivery timeline you can actually run.
02
Design
Product, UX, and system design happen together. You get clickable flows, a component language, and an architecture that can scale beyond launch.
03
Build
Mobile apps, web consoles, APIs, and admin tools ship in short cycles. You review working software every sprint, not slide decks.
04
QA
Functional, device, load, and payment testing run before go-live. Edge cases in dispatch, routing, and settlements are treated as first-class work.
05
Launch
We white-label, configure environments, migrate data, and stand up monitoring. Your team gets runbooks, training, and a controlled rollout plan.
06
Support
Maintenance, updates, infrastructure, and feature iterations continue after launch so the product stays fast, secure, and commercially useful.
Nadia Reyes
Project coordinator — can guide your first steps.
Every project starts with a plan.
Tell us what you want live. We will come back with a path — build, license, or rental.
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