Business model
SOS customers, field technicians, and insurer desks share one job record. You sell memberships, per-job fees, and partner SLAs.
- Consumer SOS + insurer tickets
- Light-duty and heavy tow in one desk
- Memberships alongside on-demand jobs
Existing Solutions
Towing Dispatch Software
Dispatch built for tow yards, night shifts, and insurer tickets.
Overview
Towing is not rideshare with a bigger vehicle. Our dispatch software models truck types, winch needs, impound, police calls, and partner SLAs — then puts it on a live map your night supervisor can run.
Commercial design
Business model & revenue model
Revenue model
Annual roadside plans, per-job dispatch fees, and insurer contract retainers. Commission on marketplace tows if you run an open network.
- Membership subscriptions
- Per-job dispatch fees
- Insurer SLA retainers
Monetisation
Subscription vs commission revenue model
Most operators run both. Rent the stack on subscription, then take commission on GMV — or pick one and switch later.
| Model | How it works | Who pays | When you earn | Best for | AEIZ default |
|---|---|---|---|---|---|
| Subscription | A monthly or annual fee to run the roadside job platform — apps, admin, and hosting included. | Operator, fleet, clinic, or brand | Upfront + recurring, predictable | Clubs and insurer networks | App rental / license |
| Commission | Take a percentage of each completed roadside job transaction after the job closes. | End customers via GMV | Per trip, order, or booking | Open tow marketplaces | Marketplace take-rate |
Product spine
Must-have features
SOS request
Location, vehicle, and issue type in one tap.
- Locate
- Describe
- Dispatch
- Arrive
Technician app
Accept, ETA, photos, and completion checklists.
- Accept
- Navigate
- Photo
- Close
Insurer desk
Tickets, claim refs, and SLA clocks.
- Ticket
- Assign
- Track
- Invoice
Settlements
Member cover vs billable extras.
- Cover
- Extra
- Collect
- Payout
Product preview
Dummy app screens
Representative UI for this vertical — not a live build. Your brand, copy, and flows replace these before launch.
Customer
Request help · ETA 18 min
Tech app
Job 4821 · SLA 45 min
Admin
Night desk · 12 open
What ships with it
Customer SOS flow
One-tap breakdown requests with location, vehicle, and issue type.
Technician / tow app
Job accept, ETA, photos, and completion checklists in the field.
Insurer desk
Partner portals for tickets, SLAs, and claim references.
Admin & finance console
Roles, settlements, promotions, and live ops in one operator workspace.
Payments & payouts
Cards, wallets, cash, commissions, and driver or vendor settlements.
Realtime tracking
Maps, ETAs, status timelines, and in-app chat for every job.
Intelligence
Why use our AI-assisted roadside platform
The wrong truck type wastes the SLA. AI scores truck class, heading, and contract priority before the job is offered.
Truck-class matching
Light vs heavy, winch, and accident flags before dispatch.
SLA prediction
Warn supervisors when ETA will miss the insurer clock.
Photo QA
Completion photos checked for missing angles before close.
Fraud signals
Repeat SOS patterns and GPS jumps flagged automatically.
Build surface
Technology stack
Mobile, backend, data, and cloud we actually ship with — Flutter, native, Node, and the rest of a production platform.
- Flutter
- React Native
- Android
- iOS
- Node.js
- Next.js
- MongoDB
- PostgreSQL
- AWS
- Firebase
- Stripe
- Google Maps
- Flutter
- React Native
- Android
- iOS
- Node.js
- Next.js
- MongoDB
- PostgreSQL
- AWS
- Firebase
- Stripe
- Google Maps
License or rent
Rent the app. Customise what your market needs.
License a Honk-style SOS product or adapt towing dispatch for your club, insurer, or independent network.
Brand & membership
Your club identity on consumer SOS and renewals.
Job types
Tire, lockout, battery, accident, impound.
Partner portals
Insurer and police intake without email threads.
Night coverage
Rules for after-hours fleets and on-call techs.
Checkout rails
Payment gateway integrations we support
Simplify global payments with integrations supporting cards, wallets, and recurring billing so your platform can scale.
Global Popular Payment Gateways
- PA
PayPal
Checkout + payouts
- ST
Stripe
Cards & wallets
- BR
Braintree
Vaulted cards
- AU
Authorize.Net
Card present
- SQ
Square
In-person + app
- AD
Adyen
Global acquiring
- WO
Worldpay
Enterprise rails
- 2C
2Checkout
Digital goods
Case studies
Towing · Harbor Assist
Yard + field dispatch
Impound and roadside jobs now share one night desk.
Towing · Harbor Assist
Police call intake
Dedicated intake cut after-hours callback volume 40%.
Social proof
Our customer reviews
“AEIZ did not hand us a prototype. They handed us a dispatch floor that our operators actually trusted on night one.”
Priya Raman
COO, Northline Mobility
“We licensed a clone, then spent the next quarter localizing payments and SLAs. It felt like our product, not a template.”
Omar Haddad
Founder, KiteRide
“The maintenance retainer is the reason we still sleep. OS updates, payouts, and peak traffic are someone else's problem — on purpose.”
Elena Voss
VP Operations, TableRun
“Rental plus customisation let us launch two cities before we hired a full engineering team. The admin still feels like ours.”
Sofia Mendes
GM, Fold & Co
“No-shows dropped after deposits and reminders. The booking product was ready; we just configured specialties and rooms.”
Dr. Arun Mehta
Medical Director, HelioMed
“Payment gateways for our region were not an afterthought. Wallets, cash, and cards all settled into the same payouts desk.”
Layla Nasser
CFO, GulfRide
How we develop it
01
Discovery
We map your market, users, and operations. Workshops define the MVP, integrations, compliance needs, and a delivery timeline you can actually run.
02
Design
Product, UX, and system design happen together. You get clickable flows, a component language, and an architecture that can scale beyond launch.
03
Build
Mobile apps, web consoles, APIs, and admin tools ship in short cycles. You review working software every sprint, not slide decks.
04
QA
Functional, device, load, and payment testing run before go-live. Edge cases in dispatch, routing, and settlements are treated as first-class work.
05
Launch
We white-label, configure environments, migrate data, and stand up monitoring. Your team gets runbooks, training, and a controlled rollout plan.
06
Support
Maintenance, updates, infrastructure, and feature iterations continue after launch so the product stays fast, secure, and commercially useful.
Nadia Reyes
Project coordinator — can guide your first steps.
Every project starts with a plan.
Tell us what you want live. We will come back with a path — build, license, or rental.
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